We have shipped several batches of cold frame to the North American market. The customers are satisfied with the design and material shipped. Cold frame greenhouse is the simplist and economical type for vegetables growing. People there like to use PC panal at the two end faces. The structure is quite different with local market in China. During the quotation phase, we had many emails talking about the design and technology. Later according to the layout, we designed and customized accessories and connectors to make the installation easier. The customer is quite satisfied with our hardworking and close followup. In the shipping industry, customer satisfaction is key to success. We had the pleasure of witnessing a customer's satisfaction after shipping their cargo, and it was an experience worth sharing.
We provided the customer with all the necessary information, including the shipping schedule, the transit time, and the documentation requirements. We also offered the customer various shipping options, including air and sea freight, and guided him in choosing the most suitable option for his business. Also the customers there need detailed marking and labelling. All the parts can be easily recognized and separated. We listed our material list and each item has its own number. It made us easy in the inspection, installation and everything forward. We are growing with the experiences and our customers together.
